Shipping Policy

Shipping Policy

Smooth delivery for your fitness journey

At PlaisirFit, we aim to make your shopping experience smooth and stress-free. Below you'll find all the details about how we process and ship your orders.

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Heads up: Delivery times are estimates, not guarantees. Factors like weather, carrier delays, and customs can affect delivery.

1

Order Processing Time

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Standard Processing

1–3 Business Days

Important Notes:

  • Orders are not shipped or delivered on weekends or public holidays
  • During high-demand periods, processing times may be slightly longer
  • You will receive a confirmation email once your order has been processed

Business days: Monday through Friday, excluding public holidays.

2

Shipping Locations

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We currently ship to:

United States

If we are unable to ship to your location, you will be notified during checkout.

Planning to expand internationally? We'll update this section as we grow!

3

Shipping Rates & Delivery Time

How Shipping Costs Are Calculated:

Shipping costs and estimated delivery times are calculated at checkout and may vary based on:

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Your Location

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Shipping Method

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Product Weight & Type

Estimated Delivery Time

5–7 Business Days

Depending on your destination

Please note: Delivery times are estimates and not guaranteed.

4

Order Tracking

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Track Your Order in 3 Steps

1

Order Ships

You'll receive a shipping confirmation email

2

Track Your Package

Tracking information will be provided (if available)

3

Monitor Updates

Please allow time for tracking updates to appear

Tip: Keep an eye on your email (including spam folder) for tracking updates.

5

Delays & Carrier Issues

⚠️

PlaisirFit is not responsible for shipping delays caused by:

🚚 Shipping Carriers

🛃 Customs Clearance

🌤️ Weather Conditions

📝 Incorrect Address Info

We appreciate your patience and understanding if delays occur.

6

Incorrect Address

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Double-Check Your Address

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • If an order is returned due to an incorrect address, additional shipping fees may apply

Need to update your address? Contact us immediately if you notice an error after ordering.

7

Damaged or Lost Packages

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What to Do If There's an Issue

If your order arrives damaged or appears lost:

Contact Within 48 Hours

Of delivery (or expected delivery date)

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Include Order Number

For quick reference

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Photos (If Applicable)

For damaged items

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We'll work with you to find the best solution

8

Questions or Support

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If you have any questions about shipping, feel free to reach out.

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Email Support

ivensplaisir@doogex.com

We typically respond within 24 hours on business days.

Thank You for Choosing PlaisirFit

We're here to support your journey — from checkout to delivery.

Your Body. Your Space. Your Strength.